CLICK360^® 's Competency Module provides a means of looking at those behaviors that differentiate the “best from the rest” and a common language for talking about critical on-the-job behaviors.

Competencies are defined as sets of behaviors that are instrumental in the delivery of desired results. They are behaviors that support the attainment of organizational objectives. It is important to note the focus is on the behaviors that drive superior performance and not on the results or consequences of those behaviors. Competencies are predictors of success.

A starting point is to define the collection of competency profiles for your organization’s critical positions. These collections define the talent needs and goals of your organization. No two companies have exactly the same competency models—yours will reflect the values, priorities, and structure that make your organization unique.

CLICK360^® comes pre-configured with Competency Models and behavioral descriptions for 5 groups: Leaders, Managers, Sales, Administrative and Professionals. The Competency Module allows an organization complete flexibility when building Competency Models.

Because Competency Models are defined in advance of measuring the competence of the person in a role, they provide an objective basis for assessment against known and agreed standards.

CLICK360^® 's Competency Module ensures that all Competency Models are Strategic, Focused and Integrated with other HR systems: